Hongarije prikbord : Hongarije Forum
Toeristen die niet in staat waren om te vliegen naar of van Hongarije krijgen geen compensatie
Gepost door: Arnold de Keijzer ()
Datum: 20 april 2010 16:25
Travelers delayed due to airspace ban not to receive compensation
By: All Hungary News 2010-04-20 10:44
Tourists who were unable to fly to or from Hungary due to the volcanic ash which endagrered air travel cannot expect to receive compensation, origo.hu writes. However, laws specify travel agencies and airlines have to privide some sort of help to standed travelers.
According to napi.hu, travel angencies consider the problem an "act of God" and see the solution in re-booking flights. Vista told napi.hu that in case of charter flights, the trip organizer will re-book the flight to a later date, while in case of non-charter flights, the general contract conditions of the travel agency in question will decide. If a tourist bought only an air ticket, the regulations of the airline will decide, which usually make it possible to re-book flights at no additional cost.